Emotional Intelligence

Build stronger self-awareness, improve workplace relationships, and lead with emotional intelligence in today’s evolving work environment.

Applying Emotional Intelligence at Work

In modern organisations, technical skills alone are no longer enough. Emotional intelligence enables individuals to handle pressure, build trust, communicate effectively, and navigate workplace challenges with confidence. This program focuses on developing practical EQ competencies that can be applied immediately in professional environment.

Modules

Module I
Introduction to EQ

Understanding emotional intelligence and its role in workplace performance.

Module II
Developing Self Awareness

Recognising personal emotions, triggers, and behavioural patterns.

Module III
Self Management Skills

Managing reactions, maintaining composure, and making balanced decisions.

Module IV
Social Awareness Skills

Understanding others’ emotions, workplace dynamics, and communication cues.

Module V
Relationship Management Skills

Building trust, collaboration, and positive professional relationships.

The Four Dimensions of Emotional Intelligence

Self Awareness

Self Management

Social Awareness

Relationship Management

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